Buy From Us
We serve many different types of customers here at Frankferd. As a customer, you have a few options:
- place an order in advance for pickup at the warehouse
- have your order delivered via UPS or on one of our truck routes
- come shop in our “retail” store
To figure out which “category” you fall into, please reference the information below. To order, click the “ORDER FORM” link below.
Orders should be placed at least 24 hoursbefore pick-up. There is no minimum. We accept add-ons at the time of pick-up. If you’d like to shop around the warehouse (as opposed to our small retail space) when you come to get your order, schedule your pickup for a Saturday or a Wednesday night—our warehouse is open for shopping on those days. Spend over $100 and get a 2% discount, spend over $200 and get a 3% discount.
Our trucks deliver to 7 different states on 15 different truck runs, and we also deliver via UPS. Learn more about our truck runs, delivery minimums, and buying clubs here.
Conventional “shopping” isn’t really what you’ll find at Frankferd—let us explain. The retail space in our current building is pretty small with just enough room to house about ¼ of the products we carry. If you come into our store and don’t see what you’re looking for on the retail shelves, our friendly office staff will be happy to retrieve anything you’d like from the warehouse. If you’d like the “full” shopping experience at Frankferd, your best bet would be coming in on a Wednesday evening (5:30pm-7:30pm) or a Saturday (10:00am-2:00pm). On these days, we have the warehouse open for shopping to customers with both office and warehouse staff around to assist you. Regardless of the day of the week, you can always walk in and purchase anything from a single bag of rice to a case of maple syrup—we have no minimums and individuals are always welcome to buy bulk sizes of our products.
THE FINE PRINT
Find information about our return policies, payment options, ordering guidelines, and catalog setup here.